Zipmar.com Shipping Policy
At Zip Mar, we strive to provide a seamless and efficient shipping experience for all our customers. Please review our shipping policy below to ensure you have all the necessary information about your order's delivery.
Shipping Methods and Delivery Times
- Standard Shipping: Typically delivered within 5-7 business days after processing.
- Expedited Shipping: Typically delivered within 2-3 business days after processing.
- Express Shipping: Typically delivered within 1-2 business days after processing.
Processing times for orders are typically 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates
- Standard Shipping: Flat rate or free for orders over $20 (depending on your region or order value).
- Expedited Shipping: Calculated based on weight and destination at checkout.
- Express Shipping: Calculated based on weight and destination at checkout.
International Shipping
We currently offer international shipping to selected countries. Delivery times and costs vary depending on the destination. Any customs duties, taxes, or fees incurred during shipping are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your shipment's progress through our website's tracking page or directly with the shipping carrier.
Shipping Address
Please ensure that your shipping address is correct at checkout. Zip Mar is not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.
Split Shipments
For large orders or orders containing multiple items, your order may be shipped in multiple packages. You will receive a separate tracking number for each package.
Holidays and Delays
Shipping times may be longer during peak seasons, holidays, or due to unforeseen circumstances (e.g., natural disasters, strikes). We appreciate your understanding and patience in these situations.
Contact Us
If you have any questions or concerns about your shipment, please don't hesitate to contact our customer service team at [insert contact information]. We're here to help!
Thank you for shopping with Zip Mar! We appreciate your business and look forward to serving you again.